Booking Terms

Terms & Conditions

1. Provisional bookings may be made either in writing, by email or telephone, and will be held for a period of 7 days pending receipt of confirmation and deposit.

2. A deposit of 10% of the letting cost (excluding damage deposit) is required to confirm the deposit.

3. The full cost of the letting, including a damage deposit of £100, is to be paid in full four weeks prior to the stay commencing. Stays booked less than four weeks prior to commencement must be paid in full at the time of booking.

4. In the event that a stay is cancelled, the deposit is fully refundable if cancelled more than four weeks prior to the commencement of the stay. If cancellation is effected after this date, the deposit is only refundable if the property is re-let for that period.

5. Clients must ensure that they have adequate holiday insurance for the period of the stay, and this is a condition of booking. The owner of the cottage will not be liable for loss, damage or personal injury arising in connection with any matters outside of reasonable control.

6. For the benefit of guests, the cottage is strictly non-smoking.

7. The cottage must be vacated by 11am on the morning of departure.

8. No pets are permitted during your stay at Porlock Holiday Cottage.

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Due to allergies we regret to inform you that we cannot accept pets at Porlock Holiday Cottage.